Shipping

We ship worldwide from our studio in fully recyclable kraft packaging with paper cushioning — no plastic, no foam. Orders are packed within one to two business days.

Canada

• Standard: CA$9.99 flat · 3–7 business days · tracked
• Free standard shipping on orders over CA$60

International

Minimum order value CA$50.

• Regular / Economy: CA$24.99 · 10–20 business days · limited tracking
• Express: CA$44.99 · 5–8 business days · full tracking number provided

Import duties, taxes and customs fees are not included and may be charged by your local carrier or postal service on delivery.

Order tracking

You'll receive an email with your tracking number as soon as your parcel leaves our studio (economy international is tracked to departure only).

Address changes

Need to change your delivery address? Email hello@elementsoap.ca within 12 hours of ordering and we'll do our best.